Support Center for Insidr
Get answers about bookings, the app, and your account. Need something else? Reach out and we will help.
Get answers fast
Find events, tickets, casting calls, and creators in one place. For the full web experience—browse tabs for events, jobs, and more—use Open Home. This page is streamlined when you are looking for help.
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FAQs
Common questions from creators, brands, and fans using Insidr.
What is Insidr?
Insidr is a digital marketplace for freelancers in the creative space. It's an app that connects talent with employers, making it easy to find and book creative professionals for your projects.
How do I get started with Insidr?
Download the Insidr app from the App Store, create an account using your phone number, and start exploring creative professionals in your area. You can browse profiles, view portfolios, and book talent directly through the app.
How do I book a creative professional?
Browse through available professionals, view their profiles and portfolios, and use the booking feature to schedule them for your project. The app will guide you through the payment and scheduling process.
What if I have an issue with a booking?
If you encounter any issues with your booking, please contact our support team immediately. We're here to help resolve any problems and ensure you have a positive experience with Insidr.
How do I report a problem with the app?
If you experience any technical issues or bugs while using the app, please email our support team with details about the problem. We'll investigate and resolve the issue as quickly as possible.
Is my payment information secure?
Yes, we take security seriously. All payments are processed through secure, encrypted channels. We never store your full payment information on our servers.
Still need help?
Download the app, explore local events and ticketed experiences, or send us a message. We are here to make your Insidr experience smooth.
Want the full app on the web? Browse events, jobs, and creators in one flow—use Open Home.
